– To benefit from the exchange and return services, the original invoice must be brought.

– Return and exchange within 14 days from the date of purchase, taking into account the conditions below:

– The product must be in its original condition, the same as when purchased, with all its accessories and wrapped in the original packaging

– In the event of purchasing a package or offer package, the customer must return all products included in the package, and they cannot be returned partially, provided that all products are in their original condition.

– The customer bears the shipping cost in the event of a return or exchange.

– Products that have been opened cannot be returned or exchanged if there is no proven manufacturing defect in them, noting that non-exchangeable products are everything that violates or deviates from the warranty conditions such as (misuse – cutting – breakage – the open product in a condition other than its natural condition – failure to follow operating instructions – exposure of the product to water if it is not waterproof – performing any external maintenance – the device malfunctions completely or partially in the event of using accessories that are not compatible with the device’s features).

– Marketkw.com has the right to cancel any customer’s order in the event of a malfunction in the site or due to an error in the mentioned price or the product’s stock running out and return the amount to the customer to his bank account or card and the customer has no right to claim the product.

– Our policy is subject to change without notice, Marketkw.com reserves the right to amend the policies without prior notice to the customer at any time.

– The money will be refunded to you through the same payment method you chose for the initial payment, within 3 to 10 Working days.